FAQ

Frequently Asked Questions

Here are some of the most frequent questions regarding our hotel, with appropriate answers. If you have further questions, please feel free to let us know, preferably via the contact form or by telephone: +46 77 550 04 00

Charging stations - Is it possible to charge my car?

To offer additional service to our guests, Hoom Home & Hotel is now installing charging stations for electric cars at our hotels around Sweden.

Environmental thinking - Recycling?

Of course, we think about the environment and the earth's resources and therefore have high demands on sorting waste.

Breakfast – is breakfast available at the hotel?

Breakfast is not available

Cards – may I pay by credit or debit card?

Yes, we accept payments made with Visa, MasterCard and Maestro. We reserve the right on occasion to take a deposit in advance of arrival.

Checking in and out – when is it possible to check in and by what time must I check out?

Check in any time after 15.00. Check out before 12.00.

Children – is it possible for children to stay in the hotel?

Yes, children are always welcome and there is access to children’s beds or extra full-size beds if required. Please book 3 days before arrival.

Cleaning – how often is the apartments cleaned?

We offer one scheduled cleaning per week. If you require us to clean your apartment more often, this may be booked thru our telephone service: +46 77 550 04 00 or e-mail sigtuna@hoomhotel.se.

Extra beds – are there extra beds available?

There are extra beds for both children and adults, maximum 1 extra bed per apartment. Reserve an extra bed three days before arrival. Extra charges may apply, and the supplement will not be included in the main booking, but payable separately during your stay.

Internet – is the Internet available?

Yes, there is free Wi-Fi, available throughout the hotel, and in all apartments.

Languages spoken – is our telephone service multilingual?

Yes, our employees speak Swedish, English, Spanish, Portuguese and Arabic.

Laundry room – is there a washing machine available?

Yes, we have a laundry room with modern washing machines, where you can do your own washing.

Lift?

Yes

Parking – is there parking available at the hotel?

Yes, there are 20 free parking lots available just outside the hotel with 4 electrical charging posts.

Pets – are dogs allowed in the hotel?

Yes, dogs are accepted in some apartments with additional cost. Must be pre-booked.

Public rooms?

There is a Coworking space that’s included if you have one corporate agreement. If not, you can book this to one additional cost. Laundry room open from 7 – 22.

Rooms – are there rooms of differing sizes available?

All of our rooms are configured as separate studio apartments, each measuring 30 square meters in total. Each has its own kitchen, dining table, sofa, and bed. For specific requests for double or single beds contact our telephone service at +46 77 550 04 00 or sigtuna@hoomhotel.se

Smoking – is smoking allowed in the apartments?

No, all apartments are non-smoking, as is the whole of the rest of the hotel.

The hotel – how many apartments are there?

There is a total of 26 apartments, the building has three floors.

Järfälla

Solna

Sollentuna

Sigtuna

Jönköping

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